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FAQ's
Here are our most common FAQ's. Please contact us if you have any other queries.

Here we have tried to answer the most frequently asked questions but if you can’t find the answer to your question, simply give us a call.

Our home cover plans are suitable for almost every home in the UK. This means due to the fact we provide so many homes with boiler cover we can keep our costs low. We are able to provide services at a competitive rate due to the nature of the boiler business. Due to demand we are always able to provide you the services you need at the lowest costs.

Once you have contacted us to book your service we will arrange to have your service completed as soon as possible. All boiler servicing is carried out by Gas Safe installers.

Our plans run for 12 months of which after this you may cancel or continue benefiting from our fantastic boiler and home cover plans. If you would like to cancel early please contact us.

If you have cover with another provider you simply need to call them and cancel your cover with them. You can then sign up with our fantastic home cover plans.

We use Go Cardless that are a leading direct debit provider. If you would like to pay the policy off in full please contact us.

It takes around 2-3 minutes to sign up online. Click here to sign up now.

Yes our call centre is UK based and is open 24 hours.

We offer an unlimited number of repairs with all parts and labour included.